Are you our Front Desk & Sales Assistant?
Imagine spending your working days in a company that breathes creativity. One that goes all out to bring to life the artistic ideas of event & entertainment professionals worldwide. A company that is part of an international group, but still feels like a family. Welcome to ShowTex!
LET US INTRODUCE OURSELVES
Do you know those drapes that define a theatre? Or the scenic fabrics that create a mood on stage? That's what we do. Event decoration, trade show displays, fabric reveal systems…? Yup, that too.
As a worldwide leader in inventing, producing and installing highly innovative, flame-retardant textiles and suspension systems, we gladly spend our days tackling the most creative challenges in set building, stage and stand design.
HOW ABOUT YOU?
Your glass is always half full? Great! Because together with our receptionist, you are the face of ShowTex, always ready to make a great first impression.
Resourceful multi-tasker? Even better! In this challenging and hybrid position, no two days are the same. As front desk & sales assistant, you’ll lend the sales team a hand with ongoing orders and projects, but it does not stop there. You are the go-to person for any colleague who needs assisting and will thus support different departments if needed. Variety for the win!
NOW HERE'S YOUR DREAM JOB
You obviously assure permanence at the front desk, answer phone calls and make visitors feel welcome, but you just as well excel in making travel arrangements and following-up on shipments or collections of orders. Occasionally, you can even help us organise meetings or internal events.
You like administration, right? Because you'll process repair orders and do monthly check-ups on the operational agenda as well. Oh, and we send out a lot of samples... You can surely help us with that!
Supporting both our international sales colleagues as the Belgian team, you create/edit contacts in the ERP system, occasionally adjust a quote and handle simple customer requests like a pro.
Together with the various departments, you monitor the status of ongoing orders and take timely actions. This includes gathering and passing on information and making practical arrangements to ensure everything is produced, delivered or installed as it should.
Whenever necessary, you contact clients to solve a problem or pro-actively follow-up on a quote, a recent order or an outstanding payment.
Did you know we have a rental department as well? They will love you for helping them with their administration: create reports, edit and proactively check stock for current quotes / orders, … Many other departments could also use an administrative hand. Together with the Marketing department, you can even prepare and follow-up on the trade shows we do.
TRANSPORT BACK UP
As the direct back-up of our Transport Coordinator, you book outbound transports with parcel-service partners daily.
In his absence, you will advise the sales teams on the different methods of inbound & outbound transports and book the service of choice. Of course, we will train you for this and teach you all about the different suppliers, import-export formalities, packaging, etc. Exciting, no?
Incorrect address, receiver not present, delays, damage? You’re happy to help!
CURIOUS HOW WE SEE YOU?
PERSONALITY AND SKILLS
- No doubt you speak English, French and Dutch on a fluent professional level, how else will you pull off those communication and organisational skills, but are there any other languages you can surprise us with?
- Not only are service and quality your top priority, but you are also customer-friendly and polite at all times, even when under stress!
- Facilitating and organising is in your blood, you can be helpful and assertive at the same time, dealing efficiently with incoming requests and new situations.
- Of course, you are a born team player, motivated and optimistic. Taking initiative, multitasking and setting priorities have no secrets for you!
TRAINING AND EXPERIENCE
- Experience in a first-line client support and/or internal sales function
- Training/Studies or experience in secretarial functions are a plus
Do you also have professional experience or strong personal interest in the cultural / entertainment sector? Then you’re the one that we want!
WHAT’S IN IT FOR YOU?
As the Front Desk & Sales Assistant, you’ll become part of a dynamic and international workplace, representing innovative and high-quality products and services. The competitive compensation and comprehensive training will surely underpin this.
The cherry on the pie? The amazing group of colleagues you’ll meet from all around the world.
CONVINCED YOU’RE THE RIGHT GUY/GAL FOR THE JOB? LET’S TALK!
Send your application with CV and cover letter to jobs [at] showtex.com. We can’t wait to hear from you!
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